@keyframes fadeIn{0%{opacity:0}to{opacity:1}}:where(.pg-ouvidoria) .type-bar{display:flex;gap:8px;flex-wrap:wrap;margin-top:16px}:where(.pg-ouvidoria) .type-btn{display:inline-flex;align-items:center;gap:6px;padding:.5rem 1rem;border:none;border-radius:20px;font-family:DM Sans,sans-serif;font-size:.8rem;font-weight:600;cursor:pointer;transition:filter .15s,transform .1s;white-space:nowrap}:where(.pg-ouvidoria) .type-btn:hover{filter:brightness(1.1);transform:translateY(-1px)}:where(.pg-ouvidoria) .type-btn:active{transform:translateY(0)}:where(.pg-ouvidoria) .type-reclamacao{background:var(--red-500);color:#fff}:where(.pg-ouvidoria) .type-solicitacao{background:var(--teal-600);color:#fff}:where(.pg-ouvidoria) .type-denuncia{background:var(--purple-600);color:#fff}:where(.pg-ouvidoria) .type-sugestao{background:var(--blue-600);color:#fff}:where(.pg-ouvidoria) .type-elogio{background:var(--green-600);color:#fff}:where(.pg-ouvidoria) .pill-red{background:var(--red-100);color:var(--red-500)}:where(.pg-ouvidoria) .detail-layout{grid-template-columns:1fr 340px}@media(max-width:992px){:where(.pg-ouvidoria) .detail-layout{grid-template-columns:1fr}}:where(.pg-ouvidoria) .ouv-apresentacao{font-size:14px;line-height:1.75;color:var(--text-700)}:where(.pg-ouvidoria) .ouv-apresentacao p{margin-bottom:.75rem}:where(.pg-ouvidoria) .ouv-apresentacao p:last-child{margin-bottom:0}:where(.pg-ouvidoria) .ouv-apresentacao a{color:var(--teal-600);text-decoration:none}:where(.pg-ouvidoria) .ouv-apresentacao a:hover{text-decoration:underline}:where(.pg-ouvidoria) .type-card-info{list-style:none;margin:2px 0 0;padding:0;display:flex;flex-direction:column;gap:8px;width:100%}:where(.pg-ouvidoria) .type-card-info li{display:flex;align-items:flex-start;gap:8px;font-size:.8rem;color:var(--text-500);line-height:1.5}:where(.pg-ouvidoria) .type-card-info li i{color:var(--teal-600);margin-top:.15rem;flex-shrink:0}:where(.pg-ouvidoria) .type-card-info strong{color:var(--text-700);font-weight:600}:where(.pg-ouvidoria) .reg-nome{font-family:Space Grotesk,sans-serif;font-weight:700;color:var(--text-900);margin-bottom:6px}:where(.pg-ouvidoria) .reg-resumo{font-size:.875rem;color:var(--text-500);line-height:1.6;margin-bottom:14px}:where(.pg-ouvidoria) .rel-filters{display:flex;gap:14px;flex-wrap:wrap;align-items:flex-end;margin-bottom:18px}:where(.pg-ouvidoria) .rel-field{display:flex;flex-direction:column;gap:5px;flex:1 1 180px}:where(.pg-ouvidoria) .rel-field label{font-size:.72rem;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:var(--text-400)}:where(.pg-ouvidoria) .rel-field input{padding:9px 12px;border:1.5px solid var(--border);border-radius:var(--radius-sm);font-family:DM Sans,sans-serif;font-size:13px;color:var(--text-700);background:var(--surface);outline:none;transition:border-color .2s}:where(.pg-ouvidoria) .rel-field input:focus{border-color:var(--teal-500);box-shadow:0 0 0 3px #14b8a61a}:where(.pg-ouvidoria) .section-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden;margin-bottom:20px;animation:slideDown .2s ease}:where(.pg-ouvidoria) .section-card-header{padding:16px 24px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;background:#fafafa}:where(.pg-ouvidoria) .section-card-title{font-family:Space Grotesk,sans-serif;font-size:.85rem;font-weight:700;color:var(--text-900);text-transform:uppercase;letter-spacing:.04em;display:flex;align-items:center;gap:8px}:where(.pg-ouvidoria) .section-card-title i{color:var(--teal-600)}:where(.pg-ouvidoria) .section-card-body{padding:24px}:where(.pg-ouvidoria) .type-grid{display:grid;grid-template-columns:repeat(3,1fr);grid-gap:14px;gap:14px}@media(max-width:700px){:where(.pg-ouvidoria) .type-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:460px){:where(.pg-ouvidoria) .type-grid{grid-template-columns:1fr}}:where(.pg-ouvidoria) .type-card{border:1px solid var(--border);border-radius:var(--radius-sm);padding:18px 16px;display:flex;flex-direction:column;align-items:flex-start;gap:10px;transition:border-color .2s,box-shadow .2s,transform .15s;cursor:default}:where(.pg-ouvidoria) .type-card:hover{border-color:var(--border-hover);box-shadow:var(--shadow-md);transform:translateY(-2px)}:where(.pg-ouvidoria) .type-card-icon{width:48px;height:48px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:1.5rem;flex-shrink:0}:where(.pg-ouvidoria) .type-card-icon-red{background:var(--red-50);color:var(--red-500)}:where(.pg-ouvidoria) .type-card-icon-green{background:var(--green-50);color:var(--green-600)}:where(.pg-ouvidoria) .type-card-icon-teal{background:var(--teal-50);color:var(--teal-600)}:where(.pg-ouvidoria) .type-card-icon-purple{background:var(--purple-50);color:var(--purple-600)}:where(.pg-ouvidoria) .type-card-icon-blue{background:var(--blue-50);color:var(--blue-600)}:where(.pg-ouvidoria) .type-card-name{font-family:Space Grotesk,sans-serif;font-size:.9rem;font-weight:700;color:var(--text-900);margin-bottom:2px}:where(.pg-ouvidoria) .type-card-desc{font-size:.78rem;color:var(--text-500);line-height:1.5;margin-bottom:6px;flex:1 1}:where(.pg-ouvidoria) .type-card-count{font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-400)}:where(.pg-ouvidoria) .resp-timeline{display:flex;flex-direction:column;gap:0}:where(.pg-ouvidoria) .resp-item{display:flex;gap:14px;position:relative;padding-bottom:20px}:where(.pg-ouvidoria) .resp-item:last-child{padding-bottom:0}:where(.pg-ouvidoria) .resp-left{display:flex;flex-direction:column;align-items:center;width:28px;flex-shrink:0}:where(.pg-ouvidoria) .resp-dot{width:28px;height:28px;border-radius:50%;background:var(--green-100);border:2px solid var(--green-600);display:flex;align-items:center;justify-content:center;font-size:12px;color:var(--green-600);flex-shrink:0;z-index:1}:where(.pg-ouvidoria) .resp-line{width:2px;background:var(--border);flex:1 1;margin:4px 0;min-height:20px}:where(.pg-ouvidoria) .resp-item:last-child .resp-line{display:none}:where(.pg-ouvidoria) .resp-content{flex:1 1}:where(.pg-ouvidoria) .resp-head{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:4px}:where(.pg-ouvidoria) .resp-proto{font-family:Space Grotesk,sans-serif;font-size:12px;font-weight:700;color:var(--text-900)}:where(.pg-ouvidoria) .resp-meta{font-size:.72rem;color:var(--text-400)}:where(.pg-ouvidoria) .resp-info{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:4px}:where(.pg-ouvidoria) .resp-prazo{font-size:.72rem;color:var(--text-500);display:flex;align-items:center;gap:3px}:where(.pg-ouvidoria) .resp-stars{display:flex;align-items:center;gap:2px;font-size:.8rem}:where(.pg-ouvidoria) .legal-note{padding:16px 18px;border:1px solid var(--blue-100);border-left:4px solid var(--blue-600);border-radius:0 var(--radius-sm) var(--radius-sm) 0;background:var(--blue-50);font-size:13px;color:#1e40af;margin-bottom:14px}:where(.pg-ouvidoria) .legal-note strong{font-weight:700}:where(.pg-ouvidoria) .legal-note p{margin:0 0 6px}:where(.pg-ouvidoria) .legal-note p:last-child{margin-bottom:0}:where(.pg-ouvidoria) .legal-note ul{margin:6px 0 0;padding-left:20px}:where(.pg-ouvidoria) .legal-note li{margin-bottom:4px}:where(.pg-ouvidoria) .sat-full{display:flex;gap:24px;align-items:flex-start;flex-wrap:wrap}:where(.pg-ouvidoria) .sat-full-score{display:flex;flex-direction:column;align-items:center;min-width:120px}:where(.pg-ouvidoria) .sat-full-num{font-family:Space Grotesk,sans-serif;font-size:3rem;font-weight:700;color:#f59e0b;line-height:1}:where(.pg-ouvidoria) .sat-full-star{font-size:1.3rem;color:#f59e0b;margin:4px 0}:where(.pg-ouvidoria) .sat-full-stars{display:flex;gap:3px}:where(.pg-ouvidoria) .sat-full-stars i{font-size:1rem;color:#f59e0b}:where(.pg-ouvidoria) .sat-full-total{font-size:.72rem;color:var(--text-400);margin-top:6px;text-align:center}:where(.pg-ouvidoria) .sat-full-bars{flex:1 1;min-width:200px}:where(.pg-ouvidoria) .sat-full-row{display:flex;align-items:center;gap:10px;margin-bottom:8px}:where(.pg-ouvidoria) .sat-full-lbl{font-size:12px;color:var(--text-500);white-space:nowrap;min-width:36px;display:flex;align-items:center;gap:3px}:where(.pg-ouvidoria) .sat-full-bar{flex:1 1;height:7px;background:var(--bg);border-radius:10px;overflow:hidden;border:1px solid var(--border)}:where(.pg-ouvidoria) .sat-full-fill{height:100%;border-radius:10px;transition:width .8s ease}:where(.pg-ouvidoria) .sat-full-pct{font-size:11px;font-weight:600;color:var(--text-400);min-width:32px;text-align:right}:where(.pg-ouvidoria) .sat-full-highlights{display:flex;flex-direction:column;gap:8px;min-width:140px}:where(.pg-ouvidoria) .sat-full-hl{background:var(--bg);border:1px solid var(--border);border-radius:var(--radius-sm);padding:10px 14px}:where(.pg-ouvidoria) .sat-full-hl-label{font-size:.65rem;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:var(--text-400)}:where(.pg-ouvidoria) .sat-full-hl-value{font-family:Space Grotesk,sans-serif;font-size:.95rem;font-weight:700;color:var(--text-900);margin-top:2px}:where(.pg-ouvidoria) .btn-primary-ds{padding:.65rem 1.25rem;background:var(--teal-600);color:#fff;border:none;border-radius:var(--radius-sm);font-family:Space Grotesk,sans-serif;font-size:.875rem;font-weight:600;cursor:pointer;width:100%;text-align:center;transition:background .15s;display:flex;align-items:center;justify-content:center;gap:.5rem}:where(.pg-ouvidoria) .btn-primary-ds:hover{background:#0f766e}:where(.pg-ouvidoria) .btn-secondary-ds{padding:.65rem 1.25rem;background:var(--surface);color:var(--teal-600);border:1.5px solid var(--teal-600);border-radius:var(--radius-sm);font-family:Space Grotesk,sans-serif;font-size:.875rem;font-weight:600;cursor:pointer;width:100%;text-align:center;transition:all .15s;display:flex;align-items:center;justify-content:center;gap:.5rem}:where(.pg-ouvidoria) .btn-secondary-ds:hover{background:var(--teal-50)}:where(.pg-ouvidoria) .proto-input-row{display:flex;gap:8px;margin-top:10px}:where(.pg-ouvidoria) .proto-input{flex:1 1;padding:9px 12px;border:1.5px solid var(--border);border-radius:var(--radius-sm);font-family:DM Sans,sans-serif;font-size:13px;color:var(--text-700);outline:none;transition:border-color .2s;background:var(--surface)}:where(.pg-ouvidoria) .proto-input:focus{border-color:var(--teal-500)}:where(.pg-ouvidoria) .proto-input::placeholder{color:var(--text-400)}:where(.pg-ouvidoria) .btn-buscar{padding:9px 12px;background:var(--teal-600);color:#fff;border:none;border-radius:var(--radius-sm);font-size:13px;font-weight:600;cursor:pointer;transition:background .2s;white-space:nowrap}:where(.pg-ouvidoria) .btn-buscar:hover{background:#0f766e}:where(.pg-ouvidoria) .proto-example{font-size:11px;color:var(--text-400);margin-top:6px}:where(.pg-ouvidoria) .proto-example code{font-family:monospace;background:#f1f5f9;padding:2px 5px;border-radius:4px;color:var(--teal-600);font-size:11px}:where(.pg-ouvidoria) .prazo-card-body{font-size:13px;color:var(--text-700);line-height:1.6}:where(.pg-ouvidoria) .prazo-highlight{font-family:Space Grotesk,sans-serif;font-size:1.5rem;font-weight:700;color:var(--teal-600);display:block;margin:6px 0 2px}:where(.pg-ouvidoria) .prazo-base{font-size:11px;color:var(--text-400);margin-top:4px}:where(.pg-ouvidoria) .sidebar-links{display:flex;flex-direction:column;gap:4px}:where(.pg-ouvidoria) .sidebar-link{display:flex;align-items:center;gap:8px;padding:8px 12px;border-radius:var(--radius-sm);font-size:13px;font-weight:500;color:var(--text-700);text-decoration:none;transition:background .15s,color .15s}:where(.pg-ouvidoria) .sidebar-link:hover{background:var(--teal-50);color:var(--teal-600)}:where(.pg-ouvidoria) .sidebar-link i{font-size:14px;color:var(--teal-600);flex-shrink:0}:where(.pg-ouvidoria) .star-row-sb{display:flex;gap:4px;justify-content:center;margin-bottom:6px}:where(.pg-ouvidoria) .star-btn-sb{background:none;border:none;cursor:pointer;padding:2px;font-size:1.6rem;color:var(--border);transition:color .1s,transform .1s;line-height:1}:where(.pg-ouvidoria) .star-btn-sb.lit{color:#f59e0b}:where(.pg-ouvidoria) .star-btn-sb:hover{transform:scale(1.12)}:where(.pg-ouvidoria) .star-btn-sb:disabled{cursor:default;transform:none}:where(.pg-ouvidoria) .star-label-sb{text-align:center;font-size:12px;font-weight:600;color:var(--text-400);transition:color .15s;min-height:18px;margin-bottom:10px}:where(.pg-ouvidoria) .star-label-sb.has-value{color:var(--teal-600)}:where(.pg-ouvidoria) .vote-thanks-sb{display:none;text-align:center;color:var(--green-600);font-size:13px;font-weight:600;padding:8px 0}:where(.pg-ouvidoria) .sat-sb-score{display:flex;align-items:flex-end;gap:3px;margin-bottom:2px}:where(.pg-ouvidoria) .sat-sb-num{font-family:Space Grotesk,sans-serif;font-size:2.2rem;font-weight:700;color:#f59e0b;line-height:1}:where(.pg-ouvidoria) .sat-sb-star{font-size:1.2rem;font-weight:700;color:#f59e0b;margin-bottom:3px}:where(.pg-ouvidoria) .sat-sb-label{font-size:11px;color:var(--text-400);margin-bottom:10px}:where(.pg-ouvidoria) .sat-sb-stars{display:flex;gap:2px;margin-bottom:14px}:where(.pg-ouvidoria) .sat-sb-stars i{font-size:.95rem;color:#f59e0b}:where(.pg-ouvidoria) .sat-sb-row{display:flex;align-items:center;gap:8px;margin-bottom:6px}:where(.pg-ouvidoria) .sat-sb-row-lbl{font-size:11px;color:var(--text-500);white-space:nowrap;display:flex;align-items:center;gap:2px;min-width:42px}:where(.pg-ouvidoria) .sat-sb-bar{flex:1 1;height:5px;background:var(--bg);border-radius:10px;overflow:hidden}:where(.pg-ouvidoria) .sat-sb-fill{height:100%;border-radius:10px;transition:width .6s ease}:where(.pg-ouvidoria) .sat-sb-pct{font-size:10px;font-weight:600;color:var(--text-400);min-width:28px;text-align:right}:where(.pg-ouvidoria) .sat-sb-total{font-size:11px;color:var(--text-400);margin-top:10px}@media(max-width:992px){:where(.pg-ouvidoria) .hero-title{font-size:1.5rem}}@media(max-width:576px){:where(.pg-ouvidoria) .type-bar{gap:6px}:where(.pg-ouvidoria) .type-btn{font-size:.75rem;padding:.4rem .8rem}:where(.pg-ouvidoria) .sat-full{flex-direction:column}}